Handling Employee Relations Cases

Employee relations cases go wrong through process failures rather than through bad intent: an investigation that was not impartial, a hearing where the evidence was not shared, a decision reached before the meeting. This programme covers the mechanics of running a case that reaches a fair outcome and would survive scrutiny.

It runs 7 times over the published calendar, in 6 cities and live online. Every date is the same programme with the same content and the same certificate.

• Run an impartial investigation and document it properly.
• Chair a hearing where the outcome is genuinely open.
• Distinguish conduct, capability and ill health cases and route each correctly.
• Reach and communicate a decision that is defensible.

HR practitioners, line managers who chair or investigate, and union or employee representatives.

Short input, then work. Across 3 days of roughly 6 teaching hours each, the balance sits deliberately with the second: a programme where the trainer talks for six hours produces notes rather than capability.

• Your own material

  Exercises run on situations delegates bring, not on a case study written for a different organisation in a different decade.

• A capped cohort

  Small enough that everybody is asked something. Executive programmes are capped tighter still.

• Practice under scrutiny

  The difficult conversation, the challenged assumption, the decision defended out loud. Judgement is not built by watching.

• Something to take back

  Each day ends with a thing you can use on Monday rather than a slide deck you will not reopen.

• An investigation plan and report template.
• A hearing structure with the chair's script.
• A routing guide for conduct, capability and health.
• A decision letter format that states reasoning.

A GATI certificate recording what you attended, issued after the programme has run and attendance has been taken. Attending at least 80 per cent of the days earns a certificate of completion; attending less earns a certificate of attendance stating exactly what was attended.

Every certificate carries a code that anybody can check against GATI's own record, which is what makes it worth holding. It records participation. This site will not imply one it does not have.