
Sales and Marketing
Achieving Excellence in Customer Service: Providing a Quality Service
- Next
- 2 Nov 2026
- From
- US$995live online
- Duration
- 5 days
- Level
- Intermediate
- Delivery
- ClassroomLive online+1

Industry
Capability that is the product, sold by the hour and delivered by people.
Utilisation makes training expensive twice: the fee of the programme and the day not billed. It has to be short and immediately applicable or it does not happen at all.
One from each field above, then a second where there is room. GATI does not rank programmes against a sector it has not met, so treat these as a way in rather than a shortlist. The 688 programmes across those fields are all listed on their own field pages.

Sales and Marketing

Management, Leadership and HR
Take a team through a change of system, structure or process without losing delivery or people along the way.

Finance, Accounting and Audit
Read a set of accounts with confidence and understand what the numbers are and are not telling you.

Management, Leadership and HR
Take a team through a change of system, structure or process without losing delivery or people along the way.

Sales and Marketing

Management, Leadership and HR
The practical foundation for anyone newly responsible for the performance of other people.
GATI publishes a case study once a client has agreed to it being published. There are none for this sector yet, and inventing one would be the easiest thing on this page to get wrong.
Ask about work in this sector